Terms of service

Effective Date: June 28, 2026

Welcome to MyAlamari. These Terms of Service ("Terms") govern your access to and use of www.myalamari.com (the "Website"), including the purchase of products offered through our online store.

By accessing, browsing, or placing an order through our Website, you agree to these Terms. If you do not agree to these Terms, please discontinue use of the Website.

1. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use this Website and purchase products.

By using this Website, you represent that you meet these eligibility requirements.

2. Products

At MyAlamari, we strive to present our collections as accurately as possible through detailed photography, descriptions, and product specifications.

Because many of our products are handcrafted, slight variations in color, texture, embellishments, embroidery, or finish may naturally occur. These variations are part of the unique character and craftsmanship of each piece.

Please note:

  • Product colors may vary slightly depending on your monitor or mobile device settings.
  • Measurements are approximate.
  • Handmade products may include natural variations in craftsmanship.
  • Product availability is subject to change without notice.
  • We reserve the right to discontinue or modify products at any time.

3. Pricing

All prices are displayed in the currency selected during checkout.

Applicable taxes are calculated during checkout where required by law.

International customers are responsible for any applicable duties, customs fees, VAT, GST, or import taxes.

Although we strive for accuracy, pricing errors may occasionally occur. We reserve the right to correct pricing errors and cancel orders placed with incorrect pricing.

If payment has already been processed, a full refund will be issued.

4. Orders

After placing an order, you will receive an email confirming receipt of your order.

Receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to:

  • Cancel any order
  • Limit quantities purchased
  • Refuse service
  • Request additional payment or identity verification
  • Cancel orders suspected of fraud or unauthorized resale

If your order is canceled after payment has been processed, a full refund will be issued.

5. Payment

We accept payment methods displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Orders will not be processed or shipped until payment has been successfully authorized.

6. Shipping

Shipping estimates are provided for convenience only.

Delivery dates are estimates and are not guaranteed.

For complete shipping information, please refer to our Shipping Policy, which forms part of these Terms.

MyAlamari is not responsible for delays caused by:

  • Shipping carriers
  • Customs inspections
  • Severe weather
  • Natural disasters
  • Supply chain disruptions
  • Government actions
  • Other circumstances beyond our reasonable control

Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided during checkout.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Please review our Return Policy before making a purchase.

8. Product Care

To preserve the beauty and longevity of your purchase, please follow any care instructions included with your product.

Many of our collections feature handcrafted details, delicate embellishments, premium fabrics, and artisan finishes that require thoughtful care.

MyAlamari is not responsible for damage resulting from:

  • Improper storage
  • Normal wear and tear
  • Accidental damage
  • Failure to follow care instructions
  • Misuse of the product

9. Intellectual Property

All content available on this Website is owned by MyAlamari or its licensors and is protected under applicable intellectual property laws.

This includes, but is not limited to:

  • Logos
  • Product photography
  • Lifestyle photography
  • Videos
  • Product designs
  • Graphics
  • Collection names
  • Website design
  • Text
  • Branding
  • Marketing materials

No content may be copied, reproduced, modified, distributed, republished, or used without prior written permission from MyAlamari.

10. User Conduct

By using this Website, you agree not to:

  • Use the Website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with Website functionality
  • Upload viruses, malware, or malicious code
  • Misrepresent your identity
  • Violate any applicable law or regulation

11. User Content

If you submit reviews, comments, photographs, videos, or other content to MyAlamari, you grant MyAlamari a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute such content for marketing, promotional, and business purposes.

This includes content shared using MyAlamari social media tags or branded hashtags.

You represent that:

  • You own the rights to the content you submit.
  • The content does not violate the rights of any third party.
  • You have permission from any individuals appearing in submitted photographs or videos.

If you would like your content removed from future marketing materials, please contact us at support@myalamari.com.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Electronic Communications

By using this Website or placing an order, you consent to receive electronic communications from MyAlamari, including:

  • Order confirmations
  • Shipping notifications
  • Customer service communications
  • Policy updates

These communications satisfy any legal requirement that such communications be in writing.

14. Promotional Communications

If you subscribe to receive marketing communications, you agree to receive emails regarding new collections, exclusive offers, style inspiration, and company updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

15. Website Availability

We strive to keep our Website available at all times.

However, we do not guarantee uninterrupted access and reserve the right to suspend, modify, or discontinue any portion of the Website for maintenance, updates, security, or operational reasons without prior notice.

16. Disclaimer of Warranties

Except as required by law, the Website and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, MyAlamari disclaims all warranties, whether express or implied, including warranties of:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

Nothing in these Terms limits any statutory consumer rights that cannot legally be waived.

17. Limitation of Liability

To the fullest extent permitted by law, MyAlamari shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • Use of this Website
  • Purchase or use of our products
  • Delayed shipments
  • Website interruptions

Where liability cannot legally be excluded, MyAlamari's total liability shall not exceed the purchase price paid for the applicable order.

18. Indemnification

You agree to indemnify, defend, and hold harmless MyAlamari, its affiliates, directors, officers, employees, agents, and partners from any claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your violation of these Terms
  • Your misuse of the Website
  • Your violation of any law or third-party rights

19. Force Majeure

MyAlamari shall not be liable for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Labor disputes
  • Supply chain interruptions
  • Government actions
  • Internet outages
  • Carrier delays
  • Acts of war or terrorism
  • Other unforeseen circumstances

20. Third-Party Services

Our Website may contain links to third-party websites, payment providers, or services.

MyAlamari is not responsible for the content, products, services, or privacy practices of any third-party websites.

Your use of third-party services is governed by their respective terms and policies.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Texas.

22. Entire Agreement

These Terms, together with our:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy

constitute the entire agreement between you and MyAlamari regarding your use of the Website and supersede any prior agreements or understandings.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, legal requirements, or services.

Updated Terms become effective immediately upon posting to this Website.

Your continued use of the Website following any updates constitutes acceptance of the revised Terms.

24. Contact Us

If you have any questions regarding these Terms of Service, our Customer Care team is happy to assist.

MyAlamari

🌐 Website: www.myalamari.com

📧 Email: support@myalamari.com